schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built... you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working...
of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service... experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices...
Job Description Voice AI Engineering Principal About the Role Zendesk is seeking an innovative and visionary... impactful solutions that power Zendesk’s intelligent voice products. What You'll Do Lead the research, design...
Job Description About Us: Zendesk is a leader in customer experience solutions, dedicated to delivering innovative... technology and exceptional service. "Our Contact Center Center of Excellence (CoE) optimizes support platforms such as Zendesk...
Zendesk builds software crafted to improve the customer experience. We lead the industry with breathtakingly simple... of everyday life at Zendesk. We believe in a collaborative working style, working hand in hand with Product Managers, Engineers...
Experience with customer service systems (Jira Service Desk, Zendesk, etc) Experience with Git, Agile development practices...
or concerns Maintain oversight of client Zendesk tickets and escalate as necessary Coordinate with internal teams to resolve...
of their primary data across systems such as Microsoft 365, Google Workspace, Salesforce, Azure AD, Dynamics 365, and Zendesk...
Fluent in German & English deep helpdesk stack experience (Zendesk/Gorgias/Intercom etc.) Nice-to-haves: DTC subscription...
-based ticket classification and intent extraction pipelines for Zendesk and Intercom contexts. Build and maintain real-time... AI systems beyond research or prototype work. Familiarity with support platforms such as Zendesk or Intercom, and mapping...