feedback Core Competencies & Skills: Business Knowledge Demonstrates a foundational understanding of Zendesk’s core... effectively across teams to support client needs. Communication & Conflict Resolution Communicates the basic value of Zendesk...
Job Description Zendesk is seeking an exceptional Zendesk Consultant to become an integral part of our CX Accelerator... Team. This pivotal role demands a deep expert in Zendesk products, capable of hands-on configuration and delivering...
al cliente interno y externo, uso de plataformas de tecnologÃa para Customer Service (Zendesk, Hubspot, Kustomer,Salesforce... (Zendesk, Hubspot, Kustomer, CRM, Salesforce, Oracle) Excel básico/intermedio PaqueterÃa office básico (Excel, Word...
products, or enterprise integrations . Experience with ticketing systems (Zendesk, Jira, Freshdesk) and CRM tools...
Desk, Zendesk, GLPI, OTRS, etc.). Documentación de casos y seguimiento de SLAs. Seguridad informática básica: Buenas...
o soporte técnico. Idealmente conocimiento en Jira, Confluence, Zendesk, Service Manager, BMC, Service Now, etc. - Soporte...
cerca de Reforma - Tener conocimiento y manejo de Zendesk. (Deseable) **_Actividades_** - Realizaras contacto con usuarios, vÃa...
actions. Experience with ticketing workflows;Zendesk experience is preferred . Proficiency in Microsoft Excel...
). Experience using Zendesk or other ticketing platforms is a plus. Strong commitment to service excellence. Ability to clearly...
actions. Experience with ticketing workflows;Zendesk experience is preferred . Proficiency in Microsoft Excel...