de tickets como Remedy, System Center, Zendesk, Service Now, Tivoli, etc.1 año de conocimiento en plataformas de monitoreo...
and professionally to customer inquiries via Zendesk, Meta, and other platforms. - Identify and assess customer needs to provide... skills. - Experience using customer service platforms such as Zendesk, Meta, and instant messaging systems. - Knowledge...
workflows in simple terms Comfortable using support platforms such as Intercom, Zendesk, or similar tools Tech-savvy with the...
. Familiarity with customer service platforms (e.g., Freshdesk, Zendesk, Jira). Understanding of fintech platforms and payment...
experience (Salesforce, Zendesk) Proficient in Google Suite and Excel What We Offer: A fixed base rate plus high earning...
incidents until resolution. Support & Communication - Manage support requests and operational tickets through Zendesk, Jira...
for transit agencies.Proficiency in Google Suite, Atlassian Suite (Jira/Confluence), Zendesk or a similar ticketing platform...
de forma autónoma.Supervisar el cumplimiento de niveles de servicio (SLA) a través de la plataforma Zendesk, asegurando ≥ 97% de tickets...
and adaptable CRM experience (Salesforce, Zendesk) Proficient in Google Suite and Excel What We Offer: A fixed base rate...
(PostgreSQL y MySQL). Habilidades en resolución de incidentes. Herramientas de ticketing y soporte técnico como Jira, Zendesk...