like ServiceNow, Zendesk, or similar systems Familiarity with ITIL frameworks such as Incident, Problem, Change, Knowledge...
and ability to work independently in a home officeAnalytical and adaptableCRM experience (Salesforce, Zendesk)Proficient in Google...
accurate documentation and organization of data from client and customer interactions. Technologies We Use: Zendesk Google...
technical teams and developing technical account management best practices* Advanced knowledge of Zendesk products with proven... experience architecting and optimizing complex Zendesk environments is a plus* Identify transformational opportunities...
of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive experience.... Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the...
(logs) Administración de Zendesk y mantenimiento de los canales soportados, reglas de negocio y grupos de agentes...
Path(s): Data Engineer SQL and/or Data Analyst;Experience with Jira, Confluence, and Zendesk;Familiarity with AWS...
- Experience as a user of HR tools (Workday, ServiceNow, Zendesk, etc) - Curiosity;Learn rapidly and eagerly...
to improve customer relations. At Zendesk we encourage growth, innovation and believe in giving back to the communities we call... home.What you'll be doingDrive Zendesk Employee's Experience within enterprise collaboration platforms such as Google...
documentation and internal runbooksFamiliarity with support platforms (Zendesk, Intercom, Pylon, etc.)Experience partnering closely...