cases, workflows, and solutions in our CRM system (e.g., Gorgias, Zendesk, or similar). Identify patterns in customer... skills with the ability to adapt tone to the Kitsch brand voice. Experience with helpdesk platforms (e.g., Gorgias, Zendesk...
to cover operational peaks. Familiarity with ticketing tools (Zendesk, Intercom, or similar) and proficiency in G Suite (Excel...
and opportunities for improvement Software/Platforms/Tools: Helpdesk or ticketing systems (e.g., Gorgias, Zendesk, or similar...
, Zendesk, or similar) Shopify or similar eCommerce platforms Google Workspace (Docs, Sheets, Gmail) Slack or similar team...
working with cross-functional teams or in a remote setting. Familiarity with ticketing systems like Zendesk. Familiarity...
systems such as Zendesk, Freshdesk, or similar is a plus. Benefits 💰 Competitive salary: Based on experience...
working with Jira, Zendesk, and other business applications integrating to Workday....
support tools. Experience with modern customer support platforms (e.g., Intercom, Zendesk, Freshdesk). Excellent...
. Experience with modern customer support platforms (e.g., Intercom, Zendesk, Freshdesk). Strong analytical and problem-solving...
with a ticketing system (Zendesk, Service Now, etc). A passion for learning and doing new things in a fast-paced environment...