Team Captain (For Pooling)
moderation. Intermediate knowledge of CRM systems (i.e. Zendesk, Salesforce strongly preferred). Intermediate knowledge...
moderation. Intermediate knowledge of CRM systems (i.e. Zendesk, Salesforce strongly preferred). Intermediate knowledge...
, text, webchat, email) English proficiency Spanish speaking is preferred Comfort using support platforms (e.g., Zendesk...
with CRM and helpdesk tools (e.g., Zendesk, HubSpot, Gorgias, Salesforce) and an interest in automation tools (e.g...
(i.e. Zendesk, Salesforce strongly preferred). Intermediate knowledge of cloud-based applications (Google Drive, Google Sheets...
-functional collaboration skills. Experience with customer support tools (Zendesk, Intercom, Salesforce Service Cloud, or similar...
(i.e. Zendesk, Salesforce strongly preferred). Intermediate knowledge of cloud-based applications (Google Drive, Google Sheets...
will focus on two high-impact projects: 🔠A custom moderation & customer support platform to replace Zendesk — built in-house...
-touch customers. Respond to customer inquiries and support tickets via email and Zendesk, ensuring timely and high-quality... working with tools like iMovie, Adobe Suite, Vimeo, Jira, Salesforce/CRM, Zendesk, G-Suite, Microsoft Office. A problem...
, if required. Will be considered as a plus: Experience with CRM systems (e.g., Salesforce, Zendesk) Familiarity with KYC/AML procedures Bachelor...
of our customers internally at Peek by sharing customer feedback using Zendesk processes. Learn Peek's rapidly evolving products... Interest in the travel/tourism industry Experience working within ZenDesk or other support tooling Experience working...