complejas y sistemas de ticketing Jira Zendesk. Soft Skills Vocación de servicio, comunicación efectiva traducción técnica...
, cierre, retención Manejo de CRM Soho, HubSpot, Selia, Zendesk Habilidad para gestionar múltiples conversaciones llamadas y WhatsApp...
, cierre, retención) Manejo de CRM (Soho, HubSpot, Selia, Zendesk) Habilidad para gestionar múltiples conversaciones (llamadas...
del cliente en soluciones viables y escalables. Diseñar y presentar soluciones de Customer Experience (con enfoque en Zendesk... o transformación digital. Conocimientos Técnicos Deseables Experiencia con la plataforma Zendesk. Conocimiento en arquitectura...
, Sugar, Zendesk, Soho, etc. Uso de herramientas de gestión de Tickets: Deseable Servicenow o similares. ¿QUE NECESITAS...
: HubSpot, Salesforce, Zendesk o similar. Habilidades clave Habilidades analÃticas y de organización. Excelente comunicación...
forefront of our customer experience for both new and existing customers of Zendesk. In the role, you will become a product... expert and articulate the value of Zendesk to an informed buyer. You will do this by providing several touch points...
Job Description Who We're Looking For: Zendesk is seeking an innovative and motivated Senior Software Engineer..., and enhance the employee and customer experience with Zendesk products. Responsibilities: Development & Implementation: Design...
Management (WFM) and Quality Assurance (QA) for multiple teams within the Zendesk organization. Solves unique, complex..., Zendesk WFM) and QA platforms (Playvox, Maestro QA, Zendesk QA);strong system configuration and maintenance experience...
and insights—across Zendesk Operations. Key Responsibilities Business Process Design: Lead continuous improvement activities...: Proficiency in using the Zendesk suite for customer support and operational management. Project Execution: Demonstrated...