as needed. 3. Responsible for managing Zendesk ques by responding and problem-solving customer inquiries 4. Develop a deep... - Customer Service (Zendesk) Experience - Procurement Experience - Experience working with global teams - Public Speaking...
-Driven: Comfortable with CRM tools (e.g., Zendesk) and using customer data to drive decision-making. Strong Communicator...
Service, with experience with Salesforce, ZenDesk and Atlassian and exposure working within the Life Sciences, Consumer Goods...
usage.Channel Management: Manage a single type of channel (text or voice). For text, use tools like Zendesk, Ultimate...: Experience with Zendesk, Ultimate, Truora, and SMS tools.Specialized Knowledge: Certifications in CRM systems (e.G., Salesforce...
complex, highly configurable technologies. Preferably ServiceNow Customer and Industry Workflow Solutions (Salesforce, Zendesk...
usage.Channel Management: Manage a single type of channel (text or voice). For text, use tools like Zendesk, Ultimate...: Experience with Zendesk, Ultimate, Truora, and SMS tools.Specialized Knowledge: Certifications in CRM systems (e.g., Salesforce...
. **WHAT YOU'LL DO? **- You will route Zendesk tickets and troubleshoot between departments and have a first look to all customers...
and/or renewables teams, OR APIs/SaaS teams.Experience with CRM systems (Salesforce, Churnzero, Zendesk, etc.).Strong written and verbal...
using digital tools (CRM like Zendesk is a plus). Organized & Adaptable: You handle multiple tasks efficiently and adjust...
tools such as Zendesk, Podio, Salesforce, and Box to manage client interactions effectively.Maintain accurate and organized... like Zendesk, Podio, Salesforce, and Box.Exceptional organizational skills and attention to detail.Strong written and verbal...