Senior Product Support Billing Specialist (AWS/GCP)
and internal staff Some knowledge with Ticketing / Case Management System like Salesforce, Zendesk, or ServiceNow...
and internal staff Some knowledge with Ticketing / Case Management System like Salesforce, Zendesk, or ServiceNow...
needed. Operational Coordination & Continuous Improvement Maintain accurate records of all cases in internal tools (e.g., Zendesk...
replacements Input complete and accurate information on Zendesk (Ticketing System) Follow up on customer issues by e-mail...
necessary. Assists in the training and support of newer team members as needed. Technologies We Use: Zendesk Google...
systems (e.g., Salesforce, Zendesk) Familiarity with partner management tools * Communication & Relationship Management...
. Experience in multiple CRM platforms (e.g. Zendesk, Salesforce) with a drive to leverage the platform to drive operational...
experience on Active Campaign, Zendesk a plus] Strong organizational skills and the ability to manage multiple tasks...
, Jira Service Manager, ServiceNow, Zendesk or equivalent platforms to log and track incidents. Automation Basics: Exposure...
, Jira Service Manager, ServiceNow, Zendesk or equivalent platforms to log and track incidents. Automation Basics: Exposure...
, Jira Service Manager, ServiceNow, Zendesk or equivalent platforms to log and track incidents. Automation Basics: Exposure...