support. This remote role involves resolving queries via email and chat, documenting actions in systems like Zendesk...
, including weekends or evenings. Preferred Qualifications: Experience with service desk tools (e.g., ServiceNow, Zendesk...
Familiarity with clinical documentation or medical terminology Tools Proficiency Must-Haves (Required) CRM Systems: Zendesk...) or training platforms Automation: Zapier or workflow automation tools Support Ticketing: Advanced knowledge of Zendesk...
support. This remote role involves resolving queries via email and chat, documenting actions in systems like Zendesk...
. **WHAT YOU'LL DO? ** - You will route Zendesk tickets and troubleshoot between departments and have a first look to all customers...
, social networks, aggregators and many more. You can look forward to working with the likes of Viber, Zendesk, O2...
fulfillment... Senior Zendesk Platform Administrator Join our team as a Senior Zendesk Platform Administrator..., where you will design, implement, and maintain complex Zendesk configurations while collaborating with clients and internal teams to improve...
. Document investigations actions taken and resolutions thoroughly in Zendesk or equivalent systems. Identify issues outside the...
service platforms (Zendesk, Meta) and instant-messaging tools. Solid knowledge of Microsoft Office (Excel, PowerPoint, Word...
, and professionally. Document investigations, actions taken, and resolutions thoroughly in Zendesk or equivalent systems. Identify...