to manage multiple tickets or conversations without losing accuracy Comfortable using tools such as Plain, Intercom, Zendesk...
, RedSky E911, Zendesk, and operator consoles. Manage PSTN connectivity and ensure a reliable global dialing plan. Monitor.../CUBE), and call routing principles in a global, multi-site environment Experience with RedSky E911, Zendesk telephony...
analysis Familiarity with ticketing systems (Jira, ServiceNow, Zendesk, etc.) Exposure to monitoring tools, databases...
analysis Familiarity with ticketing systems (Jira, ServiceNow, Zendesk, etc.) Exposure to monitoring tools, databases...
analysis Familiarity with ticketing systems (Jira, ServiceNow, Zendesk, etc.) Exposure to monitoring tools, databases...
of experience in sales roles serving the US or Canada market. Familiarity with Zendesk is a plus. The previous residence in the...
, Zendesk, Commslayer, Re:amaze), spreadsheets, and 3PL portals Strong written communication and a bias toward documenting the...
, Marketo/HubSpot, Zendesk, Gainsight, Netsuite. CA-DNP Our commitment to you! BMC's culture is built around its people...
: Expert-level familiarity with ITSM platforms (Jira, ServiceNow, or Zendesk). Leadership: Proven ability to manage...
: Expert-level familiarity with ITSM platforms (Jira, ServiceNow, or Zendesk). Leadership: Proven ability to manage...