Tech Support Representative (FL)
to apply!) Experience working with Salesforce, Zendesk, Jira/Atlassian...
to apply!) Experience working with Salesforce, Zendesk, Jira/Atlassian...
and subscription experience is a plus The ability to work evenings and weekends highly preferred Experience with Zendesk...
like Salesforce Service Cloud, Zendesk, and Freshdesk. Technical Skills Skills Requirements: Strong customer service skills... with ticketing systems such as Zendesk, ServiceNow, or Salesforce. Ability to troubleshoot technical issues and provide effective...
Familiar with CRM software (Zendesk) and can take a minimum of upwards 25 tickets an hour. Ability to remain calm...
with Salesforce and Zendesk preferred Ability to consistently meet and achieve metrics...
with customer service software like Salesforce Service Cloud, Zendesk, and Freshdesk. Technical Skills Skills Requirements... channels. Familiarity with ticketing systems such as Zendesk, ServiceNow, or Salesforce. Ability to troubleshoot technical...
. Strong contact handling skills and active listening abilities. Proficiency with Zendesk and a high level of IT literacy. A customer-oriented...
candidate also has: Experience with Enterprise level clients Experience working in NetSuite and/or Zendesk Customer Support...
that they can support and educate the community. - Helps file tickets to the appropriate group in Zendesk and ensures tickets..., Zendesk. - Own employer-level branding, with a focus on Social Media and other online messaging platforms. - Host great in...
or help desk software (e.g., Jira, Zendesk, or any similar platform) is beneficial but not mandatory, as training...