and resolve issues related to RMA and e-commerce. - Utilize Zendesk and other relevant tools to manage and track customer tickets... and written. - Experience working in a customer support or similar role preferred. - Familiarity with Zendesk or similar CRM...
with Zendesk or similar ticketing platforms is a plus.Positive, adaptable attitude with an enthusiastic presence...
.Technical ToolsDigital transformation tools (preferred)AI & AutomationCX platforms, such as Genesys, Zendesk, Amazon Connect...
, efficient, and knowledgeable- Computer skills- Prior experience utilizing Zendesk or similar CRM a plus- Full-time availability...
, Zendesk, Jira). Understanding of fintech platforms and payment workflows (credit card, ACH, check). Education: Bachelor...
to systematize and prioritize. - Basic knowledge of ITSM tools (Jira, TFS, VSTS, ZenDesk, Azure DevOps, etc.). - SQL and C#. Net...
consulting for transit agencies.Proficiency in Google Suite, Atlassian Suite (Jira/Confluence), Zendesk or a similar ticketing...
Experience using CRM or ticketing tools such as Zendesk, Salesforce, Freshdesk, or similar Flexible schedule availability...
platforms such as Gorgias, Zendesk, or Intercom Strong understanding of KPIs, SOPs, QA systems, refunds, chargebacks...
Experience using CRM or ticketing tools such as Zendesk, Salesforce, Freshdesk, or similar Flexible schedule availability...