, and support tools (Intercom, Zendesk, Front, or similar). Bonus points Hands-on US business-formation experience (LLC filings...
software (e.g., Zendesk, Jira, ServiceNow, Freshdesk). Tech-Savvy: Strong understanding of cloud-based office suites (Google...
.What you'll be doingSupport Partner Sales Efforts: help the sales team in developing and implementing strategies to expand Zendesk... about Zendesk's product suite to facilitate more efficient sales operations.Use CRM systems like Salesforce to track and manage...
with the ability to explain complex workflows in simple terms Comfortable using support platforms such as Intercom, Zendesk...
with the ability to explain complex workflows in simple terms Comfortable using support platforms such as Intercom, Zendesk...
Customer Service Representative (CSR) – Remote | Zendesk, Freshdesk, Salesforce Support | U.S. Hours Position... 50–100 daily support tickets using platforms like: Zendesk Freshdesk Salesforce Service Cloud Respond via...
to manage multiple tickets or conversations without losing accuracy Comfortable using tools such as Plain, Intercom, Zendesk...
, RedSky E911, Zendesk, and operator consoles. Manage PSTN connectivity and ensure a reliable global dialing plan. Monitor.../CUBE), and call routing principles in a global, multi-site environment Experience with RedSky E911, Zendesk telephony...
analysis Familiarity with ticketing systems (Jira, ServiceNow, Zendesk, etc.) Exposure to monitoring tools, databases...
analysis Familiarity with ticketing systems (Jira, ServiceNow, Zendesk, etc.) Exposure to monitoring tools, databases...