to clients via phone, email, chat, or via client CRM software ie. Zendesk. Address customer inquiries, concerns, and issues...
with professionalism and empathy. Collaborate with clients via phone, email, chat, or client CRM systems (e.g., Zendesk). Ensure timely...
to clients via phone, email, chat, or via client CRM software ie. Zendesk. Address customer inquiries, concerns, and issues...
with professionalism and empathy. Collaborate with clients via phone, email, chat, or client CRM systems (e.g., Zendesk). Ensure timely...
the team's ZenDesk queues, ensuring compliance with all SLAs. Responsibilities include conducting weekly audits of carrier... and carrier data. What the Candidate Will Do What You Will Do: Operate within ZenDesk to handle requests for validation...
, or another data visualization tool · Must have a general knowledge of support tooling systems (Zendesk, Twilio Flex, JIRA, Khoros...
) as needed Log customer complaints (CCAR’s) in Reliance Create Zendesk tickets to request additional addresses or contacts be added...
such as ServiceNow, JIRA, or Zendesk Understanding of ITSM reporting and metrics Lead and manage a team of professionals to achieve...
or the arts Experience supporting e-commerce or retail companies Familiarity with ZenDesk CRM platform Experience...
with customer service software like Salesforce Service Cloud, Zendesk, and Freshdesk. Technical Skills Skills Requirements... channels. Familiarity with ticketing systems such as Zendesk, ServiceNow, or Salesforce. Ability to troubleshoot technical...