Experience using CRM or ticketing tools such as Zendesk, Salesforce, Freshdesk, or similar Flexible schedule availability...
with support platforms (ex. Freshdesk, Zendesk, etc.) preferredWorking knowledge of PC and Mac operating systems...
to manage multiple tickets or conversations without losing accuracy Comfortable using tools such as Plain, Intercom, Zendesk...
level of MS Excel/Google sheets- Tableau knowledge- Ability to design, create and set-up Zendesk reports, and overall...
**:- Customer support platforms (e.g., Zendesk or similar)- QuickBooks or comparable accounting software (training provided...
such as Zendesk, Freshdesk, or similar is a plus.BenefitsCompetitive salary: Based on experience and skillsetFully remote: Work...
Experience using CRM or ticketing tools such as Zendesk, Salesforce, Freshdesk, or similar Flexible schedule availability...
or those with experience consulting for transit agencies. - Proficiency in Google Suite, Atlassian Suite (Jira/Confluence), Zendesk...
across Shopify, Gorgias, Zendesk, Kustomer, Gladly, and custom environments. - You troubleshoot LLM-based agent behavior...
simultaneously.Familiarity with internal workflows or ticketing systems (e.g., Zendesk) for tracking legal requests.High attention...