Customer Care Manager
Have worked closely with a CRM system such as Zendesk, Freshdesk, Intercom etc. Experience providing support for technical...
Have worked closely with a CRM system such as Zendesk, Freshdesk, Intercom etc. Experience providing support for technical...
experience with tools like Intercom, Zendesk, Atlassian * Previous experience in a brokerage/investment company Fluency in...
would be a plus if you have: Experience with Zendesk and/or HelpScout, as both are critical tools in our support operations. Experience implementing new...
, Zendesk and many more. Grown over 95% in headcount in the last 24 months. Responsibilities: As the Sales Director...
and industry knowledge Previous experience with tools like Intercom, Zendesk, Atlassian * Previous experience in a brokerage...
of remote support tools and ticketing systems (e.g., Zendesk, Jira). Excellent problem-solving skills and ability to work...
. Our technology is utilized by major global companies such as Uber, Zendesk, and Harley-Davidson to manage and automate...
and communication Experience working with relevant tooling including ticketing systems such as Zendesk and ServiceNow, and dashboard... tools such as Zendesk Explore and Tableau Demonstrated ability to communicate customer issues in a meaningful way...
Experience with helpdesk software eg. Jira, Zendesk, Freshservice and CRM software, such as Salesforce Sales cloud...
and spreadsheets/CSV files. You are open to learning new systems or familiar with Zendesk, CAP, Jira ticketing, Slack, Looker...