efficiently using Zendesk. Serve as the escalation point for complex technical issues, driving timely resolutions and maintaining... with incident management platforms (Zendesk preferred). Team-centric leadership approach - focused on supporting and collaborating...
what our customers prefer Zendesk Experience or Salesforce would be beneficial Experience of mapping new process solutions...
(via Zendesk). Maintain high service levels, measured via response times. About you Excellent customer service focus...
(via Zendesk). Maintain high service levels, measured via response times. About you Excellent customer service focus...
Experience with Intercom, Slack, Quicksight, Zendesk, Airtable - advantage Experience selling payroll or regulated technology...
within E-commerce customer service Previous experience with CRM software (Zendesk or similar) and E-commerce platforms (Magento...
Microsoft Office, Tableau, JIRA, Zendesk, Open banking services and Google products WHO WE ARE At the core of LeoVegas Group...
for improvement. Drive customer satisfaction across all platforms (Zendesk/Google/Homeviews). Achieve set targets for occupancy...
managing customer interactions through omni channels i.e., calls, emails, chat, social. (Zendesk experience preferred...
Manage the 2nd line ticket queues via Zendesk, ensuring internal SLAs are met Monitor outstanding incidents and work... Zendesk and/or JIRA Ability to work effectively within an entrepreneurial, fast-paced, and results-oriented culture...