Experience with one or more of the following issue management and content management systems and tools preferred: JIRA, Zendesk...
as necessary Maintain and update Zendesk and CRM and track the performance of this in your team. Support with the...
. PLUSES Understanding of Playfab and/or XSolla and/or XBOX/PS console stores. Experience with support software like Zendesk...
services support including Zendesk and Slack. Proven ability to develop and implement new processes and workflows...
tasks efficiently. â— Ability to quickly learn with a problem-solving mindset. â— Knowledge of Zendesk is highly desirable...