and professionalism. Having experience with Zendesk, Intercom, or other helpdesk ticketing solutions would be beneficial. Troubleshoot...
. Confidence with troubleshooting basic technical issues. Familiarity with customer support tools such as Zendesk, Intercom...
and independently. Familiarity and hands-on experience with CRM platforms such as Gorgias or Zendesk. A genuine passion...
in a fast-paced environment is preferred but not mandatory · Experience using Zendesk and Klaviyo systems is preferred...
. Use Doccla tools (Zendesk/doccla platform) to log and track every interaction, ensuring consistency and strong quality... Comfortable using systems like Zendesk or similar tools Tech-Comfortable Mindset Ability to guide less tech-confident patients...
. Manage our helpdesk (Zendesk) to ensure all support tickets are acknowledged, tracked, escalated, and resolved within SLAs...
and booking meeting rooms Provide support to staff members with various workload and tasks Experience with SAP, Zendesk...
to be hiring a Staff Machine Learning Scientist for the AI Agent product at Zendesk. You will own a designated product area... or Engineering Manager/Director - 45 minutes About ZendeskZendesk builds software for better customer relationships. It empowers...
to be hiring a Staff Machine Learning Scientist for the AI Agent product at Zendesk. You will own a designated product area... or Engineering Manager/Director - 45 minutes About ZendeskZendesk builds software for better customer relationships. It empowers...
Job Description At Zendesk, we’re revolutionising what’s possible in Customer Experience (CX) and Employee Services... that resonate with executives and technical teams alike. Integrate & scale: Build seamless integrations leveraging Zendesk APIs...