Tech Support Specialist
Experience with helpdesk software eg. Jira, Zendesk, Freshservice and CRM software, such as Salesforce Sales cloud...
Experience with helpdesk software eg. Jira, Zendesk, Freshservice and CRM software, such as Salesforce Sales cloud...
customer service, administration, or a related role. Familiarity with CRM systems like Salesforce or Zendesk...
will be responsible for managing all online communications with digital customers, partners, and ambassadors through the Zendesk platform... as well as providing first-class customer service. The ideal candidate will have experience using a CRM system or Zendesk. Key...
priorities. Experience with systems such as NICE inContact, Avius, YEXT, and ZenDesk is a plus. Benefits: We’re growing fast...
solving skills Exceptional communication skills, both written and verbal A positive and high-energy attitude Zendesk...
to our patients and customers as the company scales up, then this role is tailor-made for you! Experience with Zendesk (or similar...
management skills Desirable platform experience (desired but not essential) Zendesk Content Management System (CMS), e.g...
management skills Desirable platform experience (desired but not essential) Zendesk Content Management System (CMS), e.g...
like Zendesk would be beneficial, but full training is provided. Proficiency on Excel is essential. Ability to communicate...
into opportunities to enhance customer satisfaction. System Management: Use Zendesk for efficient data entry and maintain detailed...