across platforms such as Salesforce, Zuora, Zendesk, and NetSuite. You will lead a distributed team of developers, define and maintain...
across platforms such as Salesforce, Zuora, Zendesk, and NetSuite. You will lead a distributed team of developers, define and maintain...
communication on issues via Zendesk ticketing system or via regional email groups and Line Manager/s. Strong communication...
: Online documentation tools, e.g. Madcap Flare, WordPress Knowledge base authoring tools, e.g. Salesforce Knowledge, Zendesk...
of 3M+ including contract values over 100K Experience with support tools and platforms like HubSpot, Zendesk and JIRA...
, including: Experience with service focused CRMs (Salesforce/Zendesk) Exposure to Bug Management and Triage Processes...
., ServiceNow, Jira, Zendesk). Knowledge of ITIL frameworks and best practices;ITIL certification preferred. Excellent leadership...
to travel up to once a month to meet with enterprise clients. Experience with Salesforce Service Cloud, Zendesk, Service...
, email and Zendesk) to ensure timely resolution of credit-related queries Investigating and resolving discrepancies or disputes... and reporting tools such as Power BI, Zendesk, or Credit Assist is desirable Why Lithia UK? Enjoy 33 days annual leave...
or concerns Maintain oversight of client Zendesk tickets and escalate as necessary Coordinate with internal teams to resolve...