Training and Quality Manager
or scale-ups. Is proficient with customer service platforms (e.g., Intercom, Zendesk) and quality management tools. Is data...
or scale-ups. Is proficient with customer service platforms (e.g., Intercom, Zendesk) and quality management tools. Is data...
is a must. Strong familiarity with using CRMs like Zendesk or Salesforce. Technical know-how - you're comfortable interfacing with engineers...
external vendors supporting critical business applications such as NetSuite, Mavenlink, ZenQMS, and ZenDesk. The Head of IT...: Quality management system for compliance. ZenDesk: Customer support platform. Monitor vendor performance, negotiate...
) Experience supporting remote/hybrid users (VPN, MFA, remote desktop technologies) Experience with Zendesk, ServiceNow or similar... (trading platforms, Bloomberg Terminal, market data systems) preferred Zendesk, ServiceNow (ticket management, knowledge base...
with a support ticketing system such as Zendesk. Willingness to travel to client offices as needed within the region of coverage...
in implementing and using Customer Success platforms such as Zendesk, Salesforce, and CRM systems. Strong problem-solving and process...
using ticketing or support request management tools (EG HubSpot, Zendesk etc.). Familiarity with agile, startup, or scale...
: Experience using CRM tools (training provided on Zendesk and Dixa). Requirements Key Responsibilities: Reconnect...
integrated solutions across platforms such as Salesforce, Zuora, Zendesk, and NetSuite. You will lead a distributed team...
ticketing platforms;Salesforce and Zendesk is preferred Ability to work extended hours and on weekends is required Ability...