Advisor, you'll be responsible for managing customer inquiries through multiple channels, including Zendesk and social media... first point of contact for customers and community members, promptly addressing queries and concerns via Zendesk, social...
with common business tools like Salesforce, G Suite, email, Slack, Microsoft Office products, GitHub, Jira, and Zendesk...
logging software (e.g. Zendesk) WiFi Technologies (specifically Meraki) Desktop Imaging ABOUT THE LOCATION Based...
systems, or ticketing tools like Zendesk or Freshdesk. Knowledge of low-code/no-code platforms to automate and optimise...
, and Zendesk, ensuring inquiries are efficiently prioritized, triaged, and addressed with valuable information and resources...
, resulting in them receiving a polite and professional experience Manage customer correspondence using the Zendesk system... of and interest in horse racing Ability to use a variety of IT applications Desirable: Experience using Zendesk. Interest...
either by email or telephone Update the Zendesk CRM system and customer files with all relevant information so that there's a clear audit trail...
with customer support through a CRM system (e.g., Zendesk, Salesforce). Familiarity with Shopify for order management and customer...
, Sprout, Spredfast/Khoros, Sprinklr, Zendesk or others) preferred. Able to break down and communicate technical concepts...
to innovation and excellence as we continuously set new standards in the industry. Trusted by industry giants like Zendesk, Google...