Customer Support Team Mate
or engage with customers. A people person who enjoys building relationships and solving problems. Experience with Zendesk...
or engage with customers. A people person who enjoys building relationships and solving problems. Experience with Zendesk...
to our patients and customers as the company scales up, then this role is tailor-made for you! Experience with Zendesk (or similar...
BRING Previous experience working in a customer service-based environment Previous experience using Gorgias/Zendesk...
BRING Previous experience working in a customer service-based environment Previous experience using Gorgias/Zendesk...
/queries via phone, chat and Zendesk (ticket management system). The candidate must thrive in a fast-paced environment...
managing customer interactions through omni channels i.e., calls, emails, chat, social. (Zendesk experience preferred...
efficiently using Zendesk Serve as the escalation point for complex technical issues, driving timely resolutions and maintaining... with incident management platforms (Zendesk preferred) Team-centric leadership approach - focused on supporting and collaborating...
service Requirements Experience dealing with customers High volume contact experience Zendesk experience beneficial...
medicine platform. CUSTOMER CARE AGENT ROLE: Using Zendesk to manage customer queries about services, orders... Pro-active attitude Zendesk experience (desired, but any CRM system experience will be considered) If you feel...
updated on new product features and enhancements. Record all customer interactions in the Customer Management System (Zendesk...