Technical Delivery Coordinator
. Use Vision33 tools (e.g. HubSpot, Smartsheet, Zendesk) to remove barriers to data collection, reconcile shared information...
. Use Vision33 tools (e.g. HubSpot, Smartsheet, Zendesk) to remove barriers to data collection, reconcile shared information...
stack. Communicate those solutions through concise and friendly responses Using tools like Zendesk and Jira... clients Familiarity with Zendesk, GitHub, Slack, and Jira Experience working collaboratively with engineering and product...
's managed a few people before, who's keen to build the best workflows in Zendesk/Intercom, who will work with engineers... Defining processes and escalations Building workflows in Intercom/Zendesk and other systems to improve the customer experience...
. Setting up WPN accounts in Zendesk. 5. Retail support: Develop and provide Q&As to North America Retail Support to address...
, Legal, and other Operations teams Utilizing NetSuite (ERP+CRM), Salesforce (CRM), and Zendesk (ticketing), assist Go...
. Knowledge of distributed systems, Linux, and the ability to read and write SQL. Experience using Zendesk, Jira, Confluence...
, plan and resolve issues quickly. Excellent IT skills. Knowledge of Zendesk would be a plus although full training...
such as Zendesk and YouTrack Engage with customers via tickets during respective shifts Effectively take part in the rotational...
, Salesforce orgs, ServiceNow, and Zendesk. Experience working with knowledge bases across custom sources and external platforms..., Zendesk, and more. Lead the development and continuous improvement of the Mars knowledge management system to ensure...
. Use Vision33 tools (e.g. HubSpot, Smartsheet, Zendesk) to remove barriers to data collection, reconcile shared information...