ERP Support Analyst
team, preferably in an ERP Application Support team. Extensive experience using Zendesk in a professional support...
team, preferably in an ERP Application Support team. Extensive experience using Zendesk in a professional support...
within the Clearwater corporate application environment – including but not limited to Zendesk, Jira Service Management... to plan and maintain schedules Expert knowledge of Zendesk in the following modules: Support, Guide, Chat/Messenger...
, Mobile Iron, etc) Helpdesk systems (JitBit, Zendesk, etc) End user desktop equipment (desktop PCs, laptops and accessories...
or engineering analytics tools (e.g., LinearB, Jellyfish, Code Climate, etc.) is a plus. Experience with Jira and Zendesk...
+) Hands-on experience with writing SQL queries and building JIRA dashboards Expert in JIRA and Zendesk workflow and support...
platforms such as Ticketing systems, Access Control, Braze, Zendesk, Sales CRMs, or Microsoft Power Platform Experience working...
metrics and operational processes Experience with tools such as Zendesk or similar support platforms An approachable...
with CRM (Salesforce, Zendesk etc.) or sales enablement tools is preferred. Comfortable and experienced in working...
integrated solutions across platforms such as Salesforce, Zuora, Zendesk, and NetSuite. You will lead a distributed team...
(Microsoft Dynamics 365). We are also implementing new ways of getting the most from our contact management system (Zendesk...