Understanding development practices Comfortable in data handling Experience of Service Management Tools such as Jira or Zendesk... or experience of the following platforms Slack, Zoom, Jamf Pro, Atlassian Jira/Jira Service Desk/Confluence, ZenDesk, LastPass...
you to know or learn you have experience with Office 365, Zendesk, or HubSpot-but we can teach you if not. Demonstrated...
others up to succeed. Tech-Savvy: Confident in using tools like Gmail, Zendesk, Slack, and Salesforce, along with in-house...
call volumes. Have the desire of helping others. Recent experience of Zendesk CRM preferred, previous experience...
and confident using tools such as Gmail, Zendesk, Slack and Salesforce as well as our unique, in-house, travel customer service...
and support Mobile device management (Meraki MDM, etc) Helpdesk systems (CONNECT for Service, Zendesk, etc) End user desktop...
& Collections FinTech Supplier Award 2023 Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson...
be responsible for: Monitoring the Service Desk: Keep a constant eye on our Zendesk system to ensure incidents and requests... that Zendesk is updated with accurate notes and information for effective communication. Handling Inquiries: Manage calls, create...
with support ticketing platforms; Salesforce and Zendesk preferred Ability to work extended hours and on weekends...
of our complex platform. This includes our support portal (Zendesk), API documentation (Github), technical diagrams, internal wiki...