UK Support Specialist
of experience working in technical support Experience with Zendesk and/or Stripe is a plus. Experience with payment processing...
of experience working in technical support Experience with Zendesk and/or Stripe is a plus. Experience with payment processing...
stakeholders Ability to create, manage and promote social verticals Experience with, or ability to learn, systems like Zendesk...
behavior Diagnose platform integration and configuration issues with support CRMs such as Zendesk, Gorgias, and Salesforce..., and administering support platforms such as Zendesk, Gorgias, Jira, or Salesforce Service Cloud, including workflows, routing logic...
under pressure Nice to Have Experience with Zendesk or similar ticketing platforms Familiarity with Slack or online team...
will not be approved in the months of May and June. ​ ​ What you'll be doing ​ Respond to customer enquiries via Zendesk...
and speak fluent English Not required but is considered a plus if you have working knowledge of: Notion, Slack, Zendesk...
and metrics Experience with CRM, Project Management, and Success tools such as Catalyst, Salesforce, Smartsheet, and Zendesk...
in a reporting capacity);Five9, Zendesk. YOU (BEHAVIOURAL REQUIREMENTS) Strong communication skills with ability to translate...
working with ticketing systems or case management platforms (Zendesk, Jira , PEGA or similar) â— Strong organisational skills...
within your team and with other relevant teams Experience with SalesForce, Gong, ChurnZero, Zendesk, Tableau or similar tools...