Account Manager
, ChatGPT, Workday, Zendesk, Gong, Outreach, Slab, G Suite, Jira What You'll Do Own incremental growth of your book...
, ChatGPT, Workday, Zendesk, Gong, Outreach, Slab, G Suite, Jira What You'll Do Own incremental growth of your book...
support Own, troubleshoot and resolve customer technical issues (Zendesk tickets) Leverage your technical expertise... of experience in a relevant role Strong scripting and SQL experience Experience with Zendesk (or similar) Strong knowledge...
: Experience working within the Ecommerce (Shopify, PrestaShop, etc.) or CRM (HubSpot, Zendesk, Salesforce) landscapes...
) if: You have experience working within a technical support team. You have worked with support tools like Zendesk or Salesforce before...
, Zendesk) and monitoring solutions. Familiarity with cloud platforms (e.g., AWS, Azure) and scripting languages (e.g., Python...
: Experience working within the Ecommerce (Shopify, PrestaShop, etc.) or CRM (HubSpot, Zendesk, Salesforce) landscapes...
, Wi-Fi troubleshooting). Experience with ticketing systems (ServiceNow, Jira, Zendesk, or equivalent). Mandatory...
Provide global IT support of end users with hardware, software, and users via Zendesk ticketing system and IT Support Slack...
of hours support (with potential on call in future) · Assist with desktop support via ZenDesk (tickets, troubleshooting, user...
behavior Diagnose platform integration and configuration issues with support CRMs such as Zendesk, Gorgias, and Salesforce..., and administering support platforms such as Zendesk, Gorgias, Jira, or Salesforce Service Cloud, including workflows, routing logic...