development Familiarity with ticketing systems (e.g., Zendesk, Freshdesk) and CRM tools like HubSpot Working knowledge of HTML...
, and complaint responses. Track client issues and feedback using internal systems like Zendesk. Collaborate with internal... in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Experience with Zendesk or similar ticketing systems or working...
(Salesforce/Zendesk) and a law degree (advantageous but not essential) Our mission: To be the leading Executive Secretarial...
Strong attention to detail and ability to follow procedures accurately Experience using CRM systems (Salesforce/Zendesk...
such as Zendesk, Jira, or equivalent. Understanding of authentication concepts such as SSO/SAML or a willingness to learn quickly...
Zendesk. Support customers with enquiries, product information, and account management. Manage workload effectively...
-solving calmly. Experience using CRM or ticketing systems (e.g. Zendesk, Shopify, HubSpot). Proficient with Microsoft Office...
Centre Have worked with systems such as Zendesk (preferred not essential) and FSM (preferred not essential...
Platforms - Freshdesk, Zendesk. CRM platforms - supporting user access, data management, and reporting Learning Management...
ticketing systems (e.g., ZenDesk, ServiceNow) Desirable Skills Experience working within MSP or ITIL frameworks...