environment, particularly in the L&D sector. Familiarity with support ticketing systems (e.g. HubSpot, Zendesk, or similar...
, and procedures. Maintain and update the customer-facing Help Centre and Zendesk Knowledge Base to ensure content is accurate, clear... and performance reporting. Experience using Zendesk, including: Reporting Workflow configuration Knowledge base management...
Communication: Respond to customer enquiries via phone, email, and Zendesk in both English and Spanish. Order Management... CRM or ERP systems like Oracle or Zendesk is highly advantageous. Skills: High attention to detail, strong active...
software - ideally Xero, Sage and Zendesk Benefits 28 days holiday (Pro rata for part time roles) Convenient town centre...
manufacturing business in Wakefield! Previous ecommerce experience Knowledge of zendesk desirable Experienced using amazon...
Retail Business in Wakefield! Previous ecommerce experience Knowledge of zendesk desirable Experienced using amazon...
and customer relationship management tools, ideally Zendesk. A positive attitude and a proactive approach to helping customers...
with care, turning challenges into opportunities to enhance customer satisfaction. System Management: Use Zendesk for efficient...
using the following would be highly advantageous: CRM systems such as HubSpot, Salesforce, Zendesk or Freshdesk Microsoft...
, email and Zendesk) to ensure timely resolution of credit-related queries Investigating and resolving discrepancies or disputes... and reporting tools such as Power BI, Zendesk, or Credit Assist is desirable What we can offer you: Enjoy 33 days annual leave...