Customer Success Manager - Leeds, UK
the world Ability to resolve issues by collaborating internally and externally Familiar with tableau, zendesk, husbpot...
the world Ability to resolve issues by collaborating internally and externally Familiar with tableau, zendesk, husbpot...
and marketing systems (e.g., Zendesk, marketing automation tools, analytics platforms) Ensure data integrity and consistency... and convert it into strategic recommendations Experience working with CRM systems and marketing platforms (Zendesk or similar...
to resolve issues by collaborating internally and externally Familiar with tableau, zendesk, husbpot Experience handling...
system (Zendesk), ensuring SLAs are met. Core Skills & Experience Experience working with Microsoft environments...
, Salesforce, Notion, Apollo, and Salesloft. Experience with Juro, Zendesk, Abacum as well as writing SQL is a big plus! Proven...
-wide SLA compliance. Familiarity with helpdesk/ticketing systems such as Zendesk, Jira, or FreshDesk. Confident...
Exposure to QA, testing, or technical support environments Familiarity with ticketing systems (e.g. Jira, Zendesk) Experience...
such as Zendesk, Salesforce, and CRM systems. Strong problem‑solving and process improvement capabilities, proactively identifying...
Incident Management Mastery: Evolve incident management processes from manual environments (Slack) to unified tools (Zendesk... workflows (Zendesk, Service Desk, Slack) and utilise data insights to manage future demand through deflection, documentation...
and customer needs Strong communication and organizational skills Experience with tools like HubSpot, Zendesk, Jira, or similar...