with Cisco and/or Avaya telecommunications platforms. Key Responsibilities / Duties Engineer, design, document, troubleshoot... Experience with Avaya telecommunications environments is preferred, including: Avaya Communication Manager Avaya System...
or relevant work experience. Avaya Unified Communications (UC) experience required. Cisco Unified Communications Manager (CUCM...
Specialist), CNA (Cisco Certified Network Administrator), Avaya telephony certification or ITIL certification Major... and telecommunication fundamentals;Solid understanding of assisting within Avaya or Cisco PBX in performing MAC and end user utilization...
-19 safety guidelines. This includes all client interaction via phone. Utilizing Cisco Jabber and Avaya for internal...
Network Administrator), Avaya telephony certification or ITIL certification Major Responsibilities: Provide hands... and telecommunication fundamentals;Solid understanding of assisting within Avaya or Cisco PBX in performing MAC and end user utilization...
for Business, Avaya Communication Manager, and other enterprise call center technologies Preferred Education, Experience...
, IBM Content Navigator, Avaya,Centers for Medicare and Medicaid Services (CMS), Infor Talent Management, Infor Talent...
, Salesforce Target X, Parchment, Zoom, Outlook, Texting, and Avaya Call Center Phone System. Analyze, troubleshoot, and resolve... systems, including: Banner SIS, Target X CRM, Avaya Call Center, SARS schedule, and more. Complete outgoing calling campaigns...
Software (Word, Excel, PowerPoint, Outlook Express, FileNet, IBM Content Navigator, Avaya,Centers for Medicare and Medicaid...
experience is required. Preferred: Experience with communications concepts and technologies Familiar with Avaya, Mitel...