, to include Avaya/Nortel telephone switch interfaces Understanding of RF transport mediums to include cellular, microwave...
devices, conference bridges, call management servers) Experience with Avaya Communication Manager, Call Center technology... and Education SIP signaling and call flows H.323 Avaya Communications Certification Cisco Certified Collaboration Professional...
, and VoIP protocols, including hands-on experience with major platforms (e.g., Cisco Unified Communications Manager, Avaya Aura...
such as Cisco, Ring Central & Avaya voice applications or other unified communication suite programs including but not limited... to CMS, Aura messaging and conferencing, NICE in contact, Virtual Observer, Avaya One-X agent. This includes configuration...
across a WAN and Cloud environment – Avaya Aura and One-X platforms, Polycom VTC systems, Cisco VTC systems, Webex Meetings... and troubleshooting experience with Avaya Aura and One-X platforms, Polycom VTC systems, Cisco VTC systems, Webex Meetings and Teams...
, preferably Avaya. Must be able to cover one weekend shift and holidays that land on your coverage days. Basic...
., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering... of legacy contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution...
for patients, staff, and visitors. Job Details Job Responsibilities: Operate the Avaya switchboard to handle all calls...
services, including Microsoft 365 (with a strong emphasis on Teams), Avaya telephony, voice services, mobility solutions..., and other SaaS platforms. The ideal candidate will have at least five years of hands-on experience with Avaya Voice technologies...