environment – Avaya Aura and One-X platforms, Polycom VTC systems, Cisco VTC systems, Webex Meetings and Teams services, Cisco... and troubleshooting experience with Avaya Aura and One-X platforms, Polycom VTC systems, Cisco VTC systems, Webex Meetings and Teams...
, Maintenance) Cisco Genesys Avaya Microsoft Works with Business and IT Leaders to identify customer needs, issues... of Collaboration, Customer Experience and Infrastructure Strong expertise in Cisco Collab, Avaya Collab, Microsoft...
Skills: Telecommunications and video experience with AVAYA and ZOOM platforms. IP based telephony, PBX platforms, Digital...
, or incident management Experience with cloud-based contact center platforms (e.g., CCaaS, Five9, Avaya, or similar) Experience...
center platforms (e.g., Nice CxOne, Five9, Genesys, Avaya) through ETL/ELT pipelines into the data warehouse and BI layer...
troubleshooting • Equipment disposal activities • Installing and troubleshooting Cisco and Avaya IP phones This position... terminology · Must be familiar with IP phone o Must be able to program Cisco phones o Must be able to install Avaya phones...
systems and Avaya CMS. Demonstrated ability to communicate effectively both verbally and in writing. Ability to assist...
• Physical layer troubleshooting • Installing and troubleshooting Cisco and Avaya IP phones, performing day to day field...
and Switches and support of the following technologies: QOS (Quality Service) with Cisco, Avaya, Cisco Switching and Layer 2... (Lync, Avaya), IP Telephony, H.323, SIP Enterprise wireless infrastructure experience with Aruba wireless controllers...
Services, Maintenance) Cisco Genesys Avaya Microsoft Works with Business and IT Leaders to identify customer needs, issues... of Collaboration, Customer Experience and Infrastructure Strong expertise in Cisco Collab, Avaya Collab, Microsoft...