Product Manager/Sr. Product Manager (Telephony & Voice) - Remote
interoperability (Cisco, Avaya and others), call routing, voice quality/reliability, and call-control architecture. This role...
interoperability (Cisco, Avaya and others), call routing, voice quality/reliability, and call-control architecture. This role...
ServiceNow), E1 or similar EPR system, Bartender, Pega, Avaya, VPN and Citrix Ability to document processes, create and manage...
certifications (TECH, installer 1, installer 2, OSP, etc.) Comsec knowledge Avaya VoIP phones: Familiarity with configuration...
, and workforce management tools. Desired: Mitel and/or Avaya experience highly desired for this role. Experience in healthcare...
, and workforce management tools. Desired: Mitel and/or Avaya experience highly desired for this role. Experience in healthcare...
FirePOWER - Cisco Catalyst - Cisco Nexus - Avaya PoE Switches - F5 LTM and GTM load balancers - KEMP load balancers... - RedSeal Appliance SYS-1027R-WRF4+ - SafeNet 7000 - Avaya Media Gateway G450 - IBM DataPower XML Firewall - SolarWinds...
configuring, managing, and troubleshooting the Avaya Aura product suite, including Communication Managers, Session Managers...
area and related systems Preferred Qualifications & Skills: Avaya Certifications Pay Range: $33.65 - $45.29 The pay...
, Avaya, Triose, etc.) (essential) 4. Directs the onboarding, training, and annual verification of new staff. Maintains work...
-on technical specialist with deep expertise in ACD platforms—specifically Avaya—alongside strong capabilities in SIP trunking, IVR... Responsibilities Support, troubleshoot, and optimize contact center operations with a primary focus on ACD platforms (Avaya preferred...