(e.g., Cisco Call Manager, Cisco Webex, Avaya, etc.). Understanding of VoIP, SIP, video conferencing, and messaging...
of telecommunications upgrades, migrations, and cutovers (e.g., Cisco to Avaya, new site openings, or domain transitions). Document call... systems (Avaya, Cisco, Mitel, or similar). Knowledge of SIP, PRI, analog lines, voicemail, call routing, and call center...
Certifications in Voice Specialization, such as CCNP - Collaboration Other technical certifications (i.e. CCNA, Avaya ACE...
Certifications in Voice Specialization, such as CCNP - Collaboration Other technical certifications (i.e. CCNA, Avaya ACE...
: Provide tier 1 and tier 2 support for desktops, laptops, printers, mobile devices, AVAYA phone systems, network devices... and troubleshooting: PCs, laptops, printers, and peripheral devices. Experience supporting telephony systems, preferably AVAYA...
-OR- a combination of equivalent education and work experience 8 or more years of hands-on experience with Avaya Enterprise Unified..., and Voice Gateways Expertise in Avaya hardware and technologies such as Communication Manager, Aura Messaging, and Session...
CAD-AVL CAS Avaya Phone Software Mobile Fare Payment ID Card Database Public Address System Safety...
opportunities to add value to the customer Utilize programs and software such as Avaya Call Manager or other unified communication... suite programs including but not limited to CMS, Aura messaging and conferencing, NICE in contact, Virtual Observer, Avaya...
â— Technical skills: Professional or Expert Certification (Cisco, Juniper, Avaya), Infrastructure Engineering/Maintenance, Advanced...
Teams Phone, Cisco, Avaya, or similar. Working knowledge of SharePoint Online, including permissions, site architecture...