and escalation standards, ConnectWise (CW) ticket handling, time entry, resource forecasting, etc., and monitor to hold the team...
in a production IT environment(s), preferably in multi-site environments: 1-5 years (Preferred) Mac, Kaseya, ConnectWise, Sophos...
and projects Enter all work as service tickets into ConnectWise Highly organized, self-motivated, and self-directed... years (Preferred) Mac, Kaseya, ConnectWise, Sophos, SonicWall, Barracuda, Unifi, experience a plus Managerial: Training...
years (Preferred) Mac, ConnectWise, Automate/ScreenConnect, Sophos, SonicWall, Barracuda, Unifi, experience...
-technical users and document issues accurately in ticketing systems. Experience with ticketing systems (e.g., ConnectWise...
and opportunities in ConnectWise and remain compliant with defined policies and procedures Attend weekly sales meetings and ensure... time and expenses in ConnectWise as it occurs Understand processes in ConnectWise by completing assigned training...
and opportunities in ConnectWise and remain compliant with defined policies and procedures Attend weekly sales meetings and ensure... time and expenses in ConnectWise as it occurs Understand processes in ConnectWise by completing assigned training...
in ConnectWise and remain compliant with defined policies and procedures Attend weekly sales meetings and ensure sales opportunities... in ConnectWise as it occurs Understand processes in ConnectWise by completing assigned training materials and blueprints...
with administering 401k plan. Knowledge of Connectwise software will be a plus. At least 2 professional References will be required....
: Experience with ConnectWise Manage, ConnectWise Automate, and other MSP-focused tools. Server Proficiency: Solid understanding...