Help Desk Engineer for MSP - Strong Tier 2 (DC Metro Area)
will utilize ConnectWise RSM/PSA tool to create and update service tickets documenting all correspondence, work performed...
will utilize ConnectWise RSM/PSA tool to create and update service tickets documenting all correspondence, work performed...
with CRMs such as ConnectWise preferred Proven ability to manage data entry tasks quickly and accurately across multiple...
one of the most unique teams around! Our team brings experience in several RMM Platforms, including ConnectWise Automate...
Engage with key vendors (Connectwise, Kaseya, Datto, Sophos) to support pipeline development and performance reviews Manage...
(Required) Net+ Certification (Preferred) Associates degree or higher in IT Networking (Preferred) ConnectWise Manage or AutoTask... PSA (Preferred) ConnectWise Automate, ConnectWise RMM or DattoRMM (Preferred) Genuinely desire to provide excellent...
teams around! Our team brings experience in several RMM Platforms, including ConnectWise Automate and Kaseya...
first point of contact for client technical issues — via phone, email, or remote tools (ConnectWise + ScreenConnect... points if you have: MD-102, CompTIA A+/Network+, or AZ-900 certifications Experience with ConnectWise PSA/RMM, IT Glue...
quickly. The ability to communicate technical ideas in simple terms. ConnectWise Experience a PLUS. EisnerAmper is proud...
with the following: ConnectWise or similar ticket or case management system Microsoft Office applications Kaseya...
Certifications (AZ-104, AZ-305, MD-102, etc.) CCNA/CCNP, VCP, ITIL Experience with Autopilot, Intune, automation, or ConnectWise...