tools (ConnectWise, Datto, etc.) What We Offer Competitive salary, $60,000-$80,000 annually, depending on experience...
or technical documentation when needed Maintain detailed project documentation within IT Glue and ConnectWise, including...
newest automating accounting tools Work with QuickBooks Enterprise, ConnectWise PSA and quoting software Requirements...
, Salesforce). Familiarity with ITSM platforms such as Autotask, ServiceNow, or ConnectWise. Soft Skills: Highly detail...
alerts, manage your ticket queue in ConnectWise, and document every incident clearly and completely You will configure... with an RMM platform (N-Able, LabTech, or similar) and ConnectWise or equivalent PSA Located in Northern NJ;must be able...
with ConnectWise and DattoRMM is a plus Certifications (Preferred but Not Required) Microsoft certifications Cisco certifications...
with one or more MDM platforms 2+ years of experience doing real-time ticket management using a commercial ticketing system (ConnectWise...
and written communication skills Familiarity with CRM systems (HubSpot, ConnectWise, Autotask, etc. preferred) Ability to manage...
for entering all work, time and expenses in ConnectWise as they occur. Maintain certifications required for position... (e.g., ConnectWise) Strong leadership, negotiation, and conflict resolution skills. A customer-focused and professional...
, email, and our client portal Triage and dispatch service tickets using ConnectWise, ensuring prompt and accurate scheduling Coordinate... systems (ConnectWise is a plus) Self-starter mindset with a collaborative, team-first attitude Valid driver’s license...