tickets in ConnectWise Manage Apply ITIL-based ticket classification (Incident, Request, Problem, Change) Resolve issues... / Entra ID Basic networking (IP, DNS, VPN) Experience working in a ticket-driven environment (ConnectWise preferred...
desktop support tools such as ConnectWise. Experience with windows imaging such Microsoft Intune image deployment...
technologies. Experience with RMM, PSA, or monitoring tools such as ConnectWise, NinjaOne, Kaseya, Datto, or similar platforms...
within a PSA/ticketing system (ConnectWise) to track, prioritize, and resolve support tickets in a timely manner Collaborate...
, expenses, and all work as service tickets in ConnectWise Other duties as assigned Requirements Bachelor’s degree...
, expenses, and all work as service tickets in ConnectWise Other duties as assigned Requirements Bachelor’s degree...
service tickets. System documentation maintenance and review in ConnectWise & IT Glue. Communication with customers... ticket to resolution. Responsible for entering all time and expenses in ConnectWise as they occur. Enter all work...
. Responsibilities: Maintain accurate inventory records and real-time data integrity within ConnectWise PSA or similar inventory... with ConnectWise PSA or similar ERP/inventory management systems strongly preferred. Familiarity with FedEx shipping systems and LTL...
: Expert in multiple specialties (Server, Storage, VDI, AD, DNS) ConnectWise, Automate and Auvik experience a plus Extremely...
support tools and remote desktop protocols Tools & Systems (Preferred): PSA/Ticketing systems (Autotask, ConnectWise...