IT Support Services I-Help Desk
with ConnectWise. ·Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA), MS-900...
with ConnectWise. ·Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA), MS-900...
: Experience working within a Managed Service Provider environment, particularly with ConnectWise or similar service-management...
or GED required Associate degree preferred Preferred Experience: Experience with ConnectWise Certifications...
invoicing in ConnectWise across projects, product sales, billable hours, and monthly recurring revenue on weekly and monthly... monthly cost changes. Set up new ConnectWise agreements and process additions and changes. Drive proactive AR follow-up...
: Experience working within a Managed Service Provider environment, particularly with ConnectWise or similar service-management...
ticketing system (e.g., ConnectWise, Autotask). Collaborate with Tier 3 and project teams for infrastructure upgrades...
SOP and job aids Assist in migration of billing management and data from ConnectWise to Business Central Verify...
in ConnectWise as they occur. Understand processes in ConnectWise by completing assigned training materials and blueprints on the... ConnectWise University. Work through project tickets and phases in ConnectWise as assigned by a Project Manager. Enter...
Exposure to ServiceNow, SysAid, ConnectWise, or similar ITSM tools Experience supporting Microsoft Teams and conference room...
Familiarity with RMM and PSA tools (ConnectWise preferred) Preferred Qualifications Certifications such as Security...