of employment until such time that the documents are provided. Optional / Desired Network+ Certification ConnectWise and Kaseya...
solutions using ConnectWise Automate and Backstage What You Bring 2 to 4 years in IT infrastructure support 2+ years... management Experience with tools including Sophos, ConnectWise, Veeam, and Unifi Security+ (or equivalent) Microsoft...
purposes of automation, such as through PowerShell, batch files, VBScript Knowledge of RMM products such as ConnectWise...
, ConnectWise and greater giving software a plus. Technical Skills Strong knowledge of network administration, cloud...
with Level 1 issues and troubleshooting, supported by the team Working in an advanced ticketing system and RMM (ConnectWise...
Experience with industry PSA tools such as ConnectWise, Autotask, or similar platforms Technical acumen: Hardware, software...
, email, and our client portal Triage and dispatch service tickets using ConnectWise, ensuring prompt and accurate scheduling Coordinate... systems (ConnectWise is a plus) Self-starter mindset with a collaborative, team-first attitude Valid driver’s license...
Experience: Experience with ConnectWise Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert...
, software, and hardware. Log and track support requests in ConnectWise. Prioritize and/or escalate tickets...
-driven environment is a plus. Experience with App River, Microsoft 365/admin, Elevent, Mailchimp, Jotform, ConnectWise...