in ticketing systems;ConnectWise a plus. Desire Qualifications/Skills: Strong commitment to delivering high-quality technical...
experience desired, not required. Familiar with Enterprise IT best practices preferred. Experience with ConnectWise...
& Microsoft 365 Microsoft Entra ID (Azure AD) Remote monitoring & management tools (e.g., NinjaOne, ConnectWise Automate, Kaseya...
Reuters, FactSet, CapIQ Significant experience in an MSP environment, particularly utilizing the ConnectWise suite...
processes, maintain tickets in ConnectWise, and stay current with industry trends. Preferred Experience & Skills: 7+ years...
+, or equivalent) Familiarity with MSP environments or tools like LabTech or ConnectWise Powered by JazzHR...
etc. Troubleshoot and resolve network-related issues, escalating as appropriate Perform duties using Help Desk system (ConnectWise... Effectively use ConnectWise line of business apps to track, manage and resolve client support requests Efficiently review...
continuity of A/V field teams by providing the necessary technical leadership. Understand processes in ConnectWise Manage... by completing assigned training materials and blueprints on the ConnectWise University Validate all time and expenses through...
(PowerShell preferred). Preferred Technical Experience - ConnectWise Manage and Automate. - IT Glue documentation platform...
, troubleshooting steps and client interactions in the ConnectWise ticketing system. Skills/Must have: Proven experience...