alerts, manage your ticket queue in ConnectWise, and document every incident clearly and completely You will configure... with an RMM platform (N-Able, LabTech, or similar) and ConnectWise or equivalent PSA Located in Northern NJ;must be able...
with ConnectWise and DattoRMM is a plus Certifications (Preferred but Not Required) Microsoft certifications Cisco certifications...
with one or more MDM platforms 2+ years of experience doing real-time ticket management using a commercial ticketing system (ConnectWise...
and written communication skills Familiarity with CRM systems (HubSpot, ConnectWise, Autotask, etc. preferred) Ability to manage...
for entering all work, time and expenses in ConnectWise as they occur. Maintain certifications required for position... (e.g., ConnectWise) Strong leadership, negotiation, and conflict resolution skills. A customer-focused and professional...
, email, and our client portal Triage and dispatch service tickets using ConnectWise, ensuring prompt and accurate scheduling Coordinate... systems (ConnectWise is a plus) Self-starter mindset with a collaborative, team-first attitude Valid driver’s license...
. Optional / Desired Experience working with Microsoft Office 365 and Microsoft Azure from a sales perspective ConnectWise...
Authentication configuration and support Preferred Technical Experience: ConnectWise Manage ConnectWise Automate IT Glue...
Project. Familiarity with ConnectWise Manage at an intermediate to advanced level is also required. These skills...
ConnectWise suite of products Significant experience with Microsoft Azure Exceptional written and verbal communication...