administration Familiarity with ticketing/PSA systems (e.g., ConnectWise, Autotask, HaloPSA, Zendesk) Experience using RMM tools... (e.g., NinjaOne, Datto, N-able, ConnectWise Automate) Understanding of endpoint security tools and MFA concepts Soft...
, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP. Interpersonal skills...
or GED required Associate degree preferred Preferred Experience: Experience with ConnectWise Certifications...
accurate records in PSA and knowledge base systems (e.g., ConnectWise). Lead or contribute to infrastructure and cloud... (e.g., ConnectWise, similar platforms). Preferred Qualifications Relevant certifications such as Microsoft (Azure...
, and firewalls. Familiarity with backup/DR tools and RMM/PSA platforms (e.g., Datto, Veeam, ConnectWise, Autotask...
utilizing the ConnectWise suite of products Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch...
& System Accuracy Maintain accurate, real-time notes in ConnectWise & NetSuite and related systems Assign required call... working in call queues or high-volume outbound environments Working knowledge of ERP systems (NetSuite & ConnectWise...
utilizing the ConnectWise suite of products Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch...
/ TAM / vCIO / Client Success experience Strong experience with ConnectWise Manage (required) Strong experience..., and service alignment Keep accounts organized and documented inside ConnectWise Identify and close upgrades (security, users...
RMM and ConnectWise or similar PSA software desirable Strong work ethic, attention to detail, problem-solving skills..., and ConnectWise experience or similar PSA experience are all considered a plus. Only local candidates in Fort Lauderdale, FL need...