, Wi-Fi) + firewall/VLAN concepts (Cisco/Meraki exposure is a plus) MSP tooling (ticketing/RMM such as ConnectWise/Kaseya...
Management are a plus. Experience with ConnectWise, Cisco, Meraki, Datto, VMware, Office 365, and advanced Mac OS support...
, presentation, and organizational skills. Proficiency with sales management software and CRM, preferably ConnectWise...
· ConnectWise and MSP experience +++ · Cisco and Meraki experience +++ · Thorough knowledge of Windows 10 and Mac OS X...
experience. Experience with the following systems is a plus: ConnectWise Manage PSA Datto RMM Cisco Meraki Why Work...
in relevant technologies and systems. Strong proficiency with ticketing and quotation applications (e.g., ConnectWise, QuoteWerks...
(ConnectWise Manage experience is a strong plus) Knowledge of Windows and Mac OS troubleshooting fundamentals Proficiency... Experience in an MSP or IT services environment A+, Network+, or other relevant certifications Familiarity with ConnectWise...
RMM and ConnectWise or similar PSA software desirable Strong work ethic, attention to detail, problem-solving skills..., and ConnectWise experience or similar PSA experience are all considered a plus. Only local candidates in Fort Lauderdale, FL need...
and client workflows. Build out and manage ticket management systems for MSA customers on platforms such as ConnectWise... (ConnectWise, Zendesk, Freshdesk, or similar). Demonstrated experience configuring and deploying network equipment and firewalls...
of service requests. Manage tickets in ConnectWise, ensuring detailed documentation of all customer interactions, technical...., ConnectWise, ScreenConnect, RMM platforms). Experience supporting and troubleshooting firewalls, switches, VPNs, and wireless...