Escalation Specialist
) are a plus. ConnectWise experience is a plus....
) are a plus. ConnectWise experience is a plus....
platforms such as ConnectWise, Autotask, HaloPSA, Datto RMM, NinjaOne, N-able, IT Glue, Hudu, or comparable tools is valuable...
, Kaseya, ConnectWise, or similar) Microsoft 365 and cloud environments Cybersecurity solutions (MFA, EDR, backups...
infrastructure. Experience with Jira Service Management, ServiceNow, ConnectWise, or comparable ITSM/PSA platforms...
qualifications: · A+ Technical Certification or equivalent experience required · Experience with ConnectWise suite of management...
with ConnectWise. ·Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA), MS-900...
: Experience working within a Managed Service Provider environment, particularly with ConnectWise or similar service-management...
or GED required Associate degree preferred Preferred Experience: Experience with ConnectWise Certifications...
invoicing in ConnectWise across projects, product sales, billable hours, and monthly recurring revenue on weekly and monthly... monthly cost changes. Set up new ConnectWise agreements and process additions and changes. Drive proactive AR follow-up...
: Experience working within a Managed Service Provider environment, particularly with ConnectWise or similar service-management...