& global contact center. Proficiency in workforce management software (e.g. NICE/IEX, Aspect, Verint, Genesys, Calabrio...
, Android) Experience integrating WFO platforms (NICE, Verint, Alvaria, etc.) Experience migrating legacy premise Contact...
or advanced degree preferred Proficiency in Excel and SQL;experience with BI and WFM tools (e.g. Verint, NiCE) Strategic...
management applications (i.e. Optimizer, Blue Pumpkin, IEX, Verint, Pipkins) Employee pay is determined by multiple factors...
relationships with strategic partners including: AWS, Cisco, Five9, Genesys, Avaya, Zoom, and Verint. Represent NWN in partner..., Avaya, Zoom, Verint). Experience with solution design, financial modeling, and P&L ownership. Familiarity with ITIL...
management applications (i.e. Optimizer, Blue Pumpkin, IEX, Verint, Pipkins) Employee pay is determined by multiple factors...