Real Time Specialist
interact with various teams. Proficiency in WFM software (e.g., Verint, NICE IEX) and contact center technologies (Five9...
interact with various teams. Proficiency in WFM software (e.g., Verint, NICE IEX) and contact center technologies (Five9...
interact with various teams. Proficiency in WFM software (e.g., Verint, NICE IEX) and contact center technologies (Five9...
in workforce management function (Required) 1+ year experience working with Verint, Genesys WFO or another workforce management...
, Genysis, IEX, Verint, NICE, etc) Expert in Microsoft Excel, Word and PowerPoint Strong communication skills, with the...
within an enterprise environment Hands-on experience with any archiving and governance platforms such as: NICE, Verint, Dubber...
, Salesforce Service Cloud, Freshdesk, Intercom Comprehension of Workforce management (WFM) tools. Such as: NICE, Verint...
, Honeywell, Sentrol, Optex VMS - Bosch, Axis, Verint/Intellicene Duress/Emergency/Intercom - Invovonics, Airphone, Norcon...
, Verint, and March Networks knowledge preferred Banking experience a plus Valid driver's license Ability to maintain...
blueprints, timelines, and other plans/or drawings Bosch, DMP, Honeywell, Radionics, 3VR, Verint, and March Networks knowledge...
blueprints, timelines, and other plans/or drawings Bosch, DMP, Honeywell, Radionics, 3VR, Verint, and March Networks knowledge...