in Zendesk, and raise tickets in the E-Strategy AMS ticket system: intake, clarification, business-impact assessment... support experience with SLA discipline (Zendesk, ServiceNow, or equivalent) Strong troubleshooting instinct and clear written...
Familiarity with AI integrations within CRM or helpdesk platforms (e.g., Salesforce Einstein, Zendesk...
-first mindset- Zendesk (or similar helpdesk) familiarityIf you’re ready for work from home holiday jobs that fit nights...
-paced, global team environment. Nice to Have Experience with Zendesk, Helpshift, Intercom, or similar tools...
in Zendesk, and raise tickets in the E-Strategy AMS ticket system: intake, clarification, business-impact assessment... support experience with SLA discipline (Zendesk, ServiceNow, or equivalent) Strong troubleshooting instinct and clear written...
tickets in Zendesk, following SOPs and macros to deliver consistent, on-brand communication Keep SOPs and macros current... Qualifications Working history with Zendesk, Asana, or similar CS/ticketing platforms Familiarity with marketplace platforms...
Do: Own outbound strategic alliances with enterprise platforms, Salesforce, ServiceNow, Oracle, Workday, Zendesk, NVIDIA...
Zendesk ticketing system and responds to associate questions or assigns to correct team members Creates, edits, and maintains...
., ServiceNow, Zendesk, JIRA) for tracking escalations and resolutions. Knowledge of networking concepts, including VLANs...
Support & Zendesk Tickets – Update Tango as needed with any changes to AP payments/AR billings and submit Zendesk tickets...