(Zendesk, Salesforce, or equivalent) and working cross-functionally with Product, Sales, and Engineering teams. Basic... to Haves Experience using Zendesk (macros, triggers, custom objects) Familiarity with SQL or interpreting JSON/API payloads...
such as Zendesk, ServiceCloud, ServiceNow, or comparable platforms Working at Siemens Software means flexibility - Choosing...
Monitor, triage, and resolve support tickets in the Zendesk ticketing system;ensure timely follow-up and resolution...
with enterprise-level ticketing systems such as ServiceNow, Zendesk, Cherwell, or SolarWinds Web Help Desk Preferred Skills Proven...
service management practices. Experience with Zendesk or similar ticketing platforms, including creating views, using...
with machine learning You have experience with the technologies we use, including...Salesforce/Dynamics, Gmail, Zendesk, Slack...
with at least one of the ticketing software ServiceNow, Remedy, Zendesk, or Manage Engine would be a plus Equal Employment Opportunity...
with Poly Experience using Customer Relationship Management (CRM) systems (e.g., Salesforce, Zendesk, ServiceNow). Familiarity...
. Experience working with partner ecosystems (e.g. HubSpot, Salesforce, Zendesk, ) a plus. * Proficiency in tools such as HubSpot...
, Zendesk, our internal admin, Slack, Google business tools, Github, Looker, Jira, and more Go...