such as Zendesk but with a clear mandate to drive selection and implementation for future state tools (e.g., AI customer agents... and SQL, have knowledge of Zendesk and Zapier, or are willing to learn and can learn new tooling quickly. Problem solver...
: Knowledge of ticketing systems such as Autotask PSA, ServiceNow, Zendesk, or similar. Documentation Tools: Proficiency in using...
strategic redesign and ongoing optimization of the Zendesk ticketing process, establishing standard procedures...
. Communicate relevant updates and trend observation to both external and internal business partners. Maintain SAP, Zendesk..., Zendesk and/or AS400 experience. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package...
break 12/24/25 - 1/2/26 What You'll Do: Manage Customer Inquiries and Support Requests Monitor and resolve Zendesk...
relationships across our CX tooling stack (Salesforce, Zendesk, Certinia, Gainsight). Advocate for CX needs across the organization... to scope, prioritize, and implement solutions that integrate with our existing CX stack (Zendesk, Gainsight, Salesforce...
systems such as JIRA, Zendesk, or Service-Now and hosting workshops and training sessions for both technical and non-technical...
and resolve Zendesk tickets related to order status, expediting, and aftermarket inquiries, ensuring adherence to established SLAs...
;Salesforce, and Zendesk. Salary Range: $75,000-$85,000 DOE What We Offer Competitive salary and benefits package. 401...
tools like Zendesk and JU Online to improve support and training effectiveness. Customer Rebates & Rewards Calculate...