., ServiceNow, JIRA, Zendesk). • Excellent problem-solving skills and the ability to troubleshoot complex technical issues...
of Windows, macOS, Microsoft 365, and basic networking. - Experience with ticketing systems (e.g., ServiceNow, Zendesk...
on product issues Experience with Intercom, Salesforce, Zendesk, or other CRM systems. Ability to diagnose and recognize...
terminology and customer relationship management systems. Experience using Zendesk, Intercom, LiveChat, or similar customer...
(basic understanding) CRMs (e.g., Salesforce, HubSpot) Ticketing or support tools (e.g., Zoho, Zendesk, Intercom) Project...
with enterprise platforms such as ServiceNow, Jira Service Desk, Zendesk, Workday, or Okta Familiarity with Linux and Windows...
, Workday, Zendesk) This is an excellent opportunity to join one of the nation's most respected Fortune 500 companies..., Zendesk, etc.) Familiarity with Azure Monitor, Application Insights, Log Analytics Exposure to data platforms (ADF, Synapse...
within a dedicated workstream using Zendesk or a similar CX platform. SOP Adherence & Ad Hoc Admin: Follow role-related SOP and process...: 2+ years of Google Sheets experience at a basic to intermediate level for data entry and tracking;1+ year of Zendesk...
management, organization, and prioritizing tasks Experience with Zendesk, JIRA, Talkdesk, Google Suite, Microsoft Office...
with MS Excel and Word Experience with Zendesk PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work...