Business Analyst - MDM (Hybrid)
using tools such as Excel and Jira, ServiceNow, Zendesk (or similar ticketing systems) to manage data and workflows Ability...
using tools such as Excel and Jira, ServiceNow, Zendesk (or similar ticketing systems) to manage data and workflows Ability...
tools. Proficient in customer service ticketing tools (Zendesk). Strong relationship-building and interpersonal...
% of the time Preferred Qualifications: Familiarity with enterprise platforms (e.g. ServiceNow, Jira Service Desk, Zendesk...
, Jira Service Desk, Zendesk, Workday, Okta, etc.) is a plus You have familiarity with Linux and Windows environments...
. Zendesk Experience. Service Now Experience. Received EPA 608. Trained in NFPA70E. Physical Requirements...
-functional collaboration and the ability to influence outcomes across teams. Proficient with CRM platforms such as Zendesk...
, Jira Service Desk, Zendesk, Workday, Okta, etc.) is a plus You have familiarity with Linux and Windows environments...
with service management tools like Zendesk and ServiceNow. Familiarity with disaster recovery planning and business continuity...
troubleshooting. Experience using ITSM ticketing systems such as FreshService, ServiceNow or Zendesk. Familiarity with Active...
: Familiarity with enterprise platforms (e.g. ServiceNow, Jira Service Desk, Zendesk, Workday, Okta...