's enterprise knowledge infrastructure, and own how AI is configured and optimized across the CX stack, including Zendesk AI, Stylo... capabilities (e.g., Zendesk AI, Stylo, Guru). Determine when to use native platform AI, third-party tools, automation platforms...
), MFA (Okta), MDM (Airwatch) Zendesk Understanding of various protocols, TCP/IP, HTTP(S), SSL, WWW, JMS, FTP, Telnet, DNS...
a motivated Technical Support professional to deliver exceptional customer care, manage Zendesk inquiries, and troubleshoot cloud... to our customers using Zendesk Product Suite to answer and resolve customer inquiries within the scheduled shift or by reporting...
(state AG, DFS, CFPB, or equivalent). Experience with claims/ticketing systems (e.g., Zendesk) and SQL or Excel-based...
: you debug browser quirks one minute and wire up a Zendesk trigger the next. (We love a manager who can read an error log...
platforms. Experience with Ticketing Systems: Knowledge of ticketing systems such as Autotask PSA, ServiceNow, Zendesk...
is seeking a motivated Technical Support professional to deliver exceptional customer care, manage Zendesk inquiries... support to our customers using Zendesk Product Suite to answer and resolve customer inquiries within the scheduled shift...
knowledge of Discord server management and Steam community tools. ● Proficiency in Zendesk and Sprout Social is a significant...
recommendations for leadership Proficient in Google Suite, CRM, and customer service communication platforms Zendesk, Gong...
systems (like Zendesk, Salesforce, or Intercom). - Ability to speak more than one language (Spanish, French...