working with ticketing platforms like ServiceNow or Zendesk. Ability to remain calm, patient, and professional under pressure...
to build and maintain the tools we use. We use tools like Zendesk, Linear, Slack, and Replit itself to get the.... Zendesk) Nice to have: Has used Replit in the last 3 to 6 months. Experience working with IDEs, terminals...
Zendesk ticketing system. Troubleshoot SaaS platform issues, investigate bugs, and deliver timely, accurate, and customer...) are consistently achieved. Administer and maintain the Zendesk support environment, workflows, and reporting. Communicate issue...
., Salesforce, ServiceCloud & Zendesk, Zapier, Claude, Snowflake, Python) and experience integrating AI copilots or agents...
-paced environment. - Familiarity with support ticketing systems (e.g., Zendesk, Jira Service Desk) and CRM platforms...
, Google Suite, Zendesk, Claude, Zoom, Gong, Jira, GitHub, Loom. What success looks like Customers trust you as a credible...
, Zendesk requests, bump list, answering calls, and charge entry admin pool messages. All duties and patient interaction...
Zendesk or similar Customer Relationship Management software Experience with coaching, consulting, technical assistance...
Exposure to DOT/FMCSA compliance, continuous monitoring, international screening or tenant screening Freshdesk, Zendesk...
in Zendesk, and raise tickets in the E-Strategy AMS ticket system: intake, clarification, business-impact assessment... support experience with SLA discipline (Zendesk, ServiceNow, or equivalent) Strong troubleshooting instinct and clear written...