via Zendesk from line-of-business leaders, Care Managers, Care Navigators, members and others. Triage, prioritize.... Proficiency with service desk and project management platforms (e.g., Zendesk, Jira, Asana, Monday.com). Excellent collaboration...
with live chat platforms such as Zendesk, LiveChat, Intercom, or Salesforce Service Cloud. Experience supporting customers...
., Zendesk, Intercom) and CRM systems is highly advantageous. A high degree of empathy, patience, and a genuine desire to help...
. Experience supporting macOS and mobile devices (iOS/Android). Familiarity with ticketing systems such as Jira, Zendesk...
recommendations for leadership Proficient in Google Suite, CRM, and customer service communication platforms Zendesk, Gong...
), MFA (Okta), MDM (Airwatch) Zendesk Understanding of various protocols, TCP/IP, HTTP(S), SSL, WWW, JMS, FTP, Telnet, DNS...
a motivated Technical Support professional to deliver exceptional customer care, manage Zendesk inquiries, and troubleshoot cloud... to our customers using Zendesk Product Suite to answer and resolve customer inquiries within the scheduled shift or by reporting...
: you debug browser quirks one minute and wire up a Zendesk trigger the next. (We love a manager who can read an error log...
platforms. Experience with Ticketing Systems: Knowledge of ticketing systems such as Autotask PSA, ServiceNow, Zendesk...
knowledge of Discord server management and Steam community tools. ● Proficiency in Zendesk and Sprout Social is a significant...