Customer Success Manager (Mid-Market) (Red Canary)
relationship management (CRM) software, such as Salesforce, or Zendesk Expertise in the industry the company operates in SaaS...
relationship management (CRM) software, such as Salesforce, or Zendesk Expertise in the industry the company operates in SaaS...
. · Zendesk experience. · Service Now experience. · EPA 608. · NFPA 70E. · CPR / AED / First Aid. · OSHA 10. · OSHA 30...
, messaging, and sequence timing. Segment leads and maintain accurate CRM data in Zendesk. Evaluate marketing automation tools... Apollo, Brevo, LinkedIn Sales Navigator, Google Analytics, Looker Studio, SEO Tools, Zendesk CRM, Microsoft 365, Todoist...
platforms (Salesforce Service Cloud, Zendesk, ServiceNow). 4+ years of experience in stakeholder management and cross...
A+, Network+, Microsoft Certified Professional). Experience utilizing help desk ticketing systems (e.g., Zendesk, ServiceNow...
Privacy & Security - preferred but not required Experience in Zendesk, Spruce, and/or Slack - preferred...
to collaborate effectively. Technologies You'll Use Jira, Google Workspace, Slack, Zendesk, Salesforce, Looker, Sigma, Figma...
metrics and insights to internal and external stakeholders Work within Zendesk Workforce Management to ensure individual... business objectives Experience with ERPs (Dynamics or SAP), Zendesk CRM or similar CX ticketing platform, retailer platforms...
tools such as Zendesk or similar ticketing and reporting platforms. Why this role Impact: You'll lead the charge...
, onboarding, and training new team members. Qualifications Systems CRM and ticketing tools (Zendesk preferred). MS Office...