Senior Systems Support Specialist I - Linux Administration
-paced environment Experience with ticketing systems such as Salesforce ServiceCloud, ZenDesk, or ServiceNow (ServiceNow...
-paced environment Experience with ticketing systems such as Salesforce ServiceCloud, ZenDesk, or ServiceNow (ServiceNow...
. Strong experience with Zendesk and/or Salesforce strongly preferred. Certified Salesforce Administrator a plus. You are familiar...
job duties (e.g., Slack, Asana, Zendesk, Google Workspace) Bonus Points You're highly empathetic, patient, and really love... as needed A plus if you have past experience working with Zendesk or in SAAS companies Don't meet every requirement? Studies have shown that women...
;strong facilitation and risk/issue management Bonus: CX/Support stack (Zendesk/Salesforce), analytics, contact center/telephony...
, and agent productivity. Integrate VCC with CRM systems (e.g., Salesforce, Zendesk, ServiceNow) and other third-party...
product support requests via email and phone using the Zendesk platform. Support testing and improvement of our equipment...
or customer support team. Familiar with the Dutchie platform. Familiarity with Zendesk, Salesforce, Slack, and Zoom...
with ITSM tools (e.g., ServiceNow, Zendesk) for both ticketing and Knowledge Management functions. Why Join Us? At Virtual...
working with customer service tool data sets (e.g., Zendesk) Hands-on experience running A/B tests and experiment design...
platforms (e.g., ServiceNow, Zendesk), remote support tools, and general networking/desktop environments. Collaboration...