IoT Technical Support Specialist II
, connectivity data, and system behavior to diagnose issues. Familiarity with ticketing/helpdesk systems (e.g., Zendesk, ServiceNow...
, connectivity data, and system behavior to diagnose issues. Familiarity with ticketing/helpdesk systems (e.g., Zendesk, ServiceNow...
such as Smartsheet, ticketing systems such as Zendesk, Microsoft Office 365 tools – actively work to enhance how systems can be used... research experience. Project Management experience. Experience with Zendesk or other customer service software. Certified...
with programming languages is a plus (especially Ruby, Python or PHP) Experience using Zendesk or Jira is a plus What Will Make...
. Zendesk Experience. Service Now Experience. Received EPA 608. Trained in NFPA70E. PHYSICAL WORK ABILITIES...
Zendesk tickets related to advisor interactions and follow ups. Document conversations, questions, and outcomes to ensure...
Learn how the chatbot integrates with customer support systems and tools (e.g., Zendesk) Assist with basic data queries...
working with a customer service ticketing system (e.g., Zendesk, Talkdesk, etc.) Previous remote work experience \n $18...
. Experience using customer support platforms (Zendesk, Freshdesk, Salesforce, etc.)....
support tools and internal systems (Zendesk experience preferred) Reliable internet connection and distraction-free workspace...
management systems Experience with Zendesk or other customer support ticketing systems Experience with legal analytics...