Customer Experience Associate (Evening Shift)
— you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling...
— you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling...
supporting customers in multiple languages is a strong plus. Experience with Zendesk, monitoring/logging tools, PMS/integration...
delivery, or technical support workflows. Familiarity with knowledge bases, ticketing systems (Zendesk, Salesforce Service...
needs shift is a strong plus. Experience with Zendesk, SaaS tools, hospitality technology, or property management systems...
Experience with ticketing/CRM platforms (e.g., Zendesk, Salesforce, HubSpot). Knowledge of event production workflows or live...
's degree in Hospitality Management, or related field. Familiarity with ticketing support systems (e.g., Zendesk, Jira...
's degree in Hospitality Management, or related field. Familiarity with ticketing support systems (e.g., Zendesk, Jira...
and interpreting court records (criminal & civil) Completing and updating cases in Zendesk ticketing system Fulfilling orders...
. May provide technical support. Analysis of customer systems, including Zendesk and Valon platforms, troubleshoots problems...
role, you will own the systems, workflows, and analytics that power PX — including administration of Planhat and Zendesk... and product owner for Planhat and Zendesk — health scoring, playbooks, workflows, triggers, SLAs, routing, Salesforce integrations...