data-partnering with engineering on data quality in Zendesk and Salesforce Cross-Functional Partnership Act as the... specifications for what needs to be built Hands-on experience with Zendesk or Salesforce Service Cloud data Strong ability...
: Kafka, Flink, Airflow, Temporal Saas: Workato, Customer Support / Help Center tools (Zendesk, Sierra) AI Tooling: Claude...
) and other common SaaS tools such as Jira, CSI, SFDC and Zendesk. Practical exposure to evaluating the transparency, explainability...
: Kafka, Flink, Airflow, Temporal Saas: Workato, Customer Support / Help Center tools (Zendesk, Sierra) AI Tooling: Claude...
such as ZenDesk, chat, email, phone, and video calls. This includes a small number of cases requiring travel to customer sites... or complicated machines ZenDesk or similar Customer Support Tracking. Basic Linux knowledge including usage of command lines...
AI applications. Experience working with ticketing platforms such as Zendesk, Intercom, Help Scout, or similar tools Familiarity...
with customer service platforms such as Zendesk, Sprinklr AI, or comparable CRM systems. Excellent organizational and time...
experience (preferred) Technologies We Use: Zendesk Google Workspace Banking and partner back offices Looker...
domains Preferred: Familiarity with enterprise platforms such as ServiceNow, Jira Service Desk, Zendesk, Workday, or Okta...
and development teams Comfortable working in and assisting others through company help desk software, such as Zendesk, in addition...