, Zendesk, ensuring timely and effective support delivery. Communications are primarily conducted via email, leveraging Zendesk...., Zendesk) Confidence in public speaking and presenting updates during HR meetings or calls. Exceptional customer service...
in Traumasoft;Discharge Transport requests in naviHealth Radiology ticket management in Zendesk Connects with accepting MedStar...
), and shared inbox ticketing systems (Zendesk/Front) into a proprietary software stack. Experience in hybrid businesses...
such as Zendesk, Salesforce Service Cloud, Freshdesk, or similar Strong project management and leadership skills Excellent... (e.g., Zendesk Admin, Salesforce Administrator, ITIL Foundation) Familiarity with process improvement methodologies (e.g...
point of contact for FirstKey Residents. Manage Zendesk tickets, in person office visits, and follow up with all resident...
environments using platforms such as Zendesk, Aircall, or other service tools. Experience working with global teams or distributed...
and continuous learning. 6. Tools, Analytics & Optimization Administer knowledge management platforms (e.g., Confluence, Zendesk.... Experience with content governance frameworks and documentation tooling such as Confluence, Zendesk Guide, Intercom Articles...
Desk Plus, Zendesk) At Internet Brands, we carefully consider a wide range of factors when determining compensation...
, and integrations with CRM and ticketing platforms (Salesforce, ServiceNow, Zendesk, etc.). Experience with AI-driven customer support...
health. Deliver actionable insights through tools like Power BI, Tableau, and Zendesk Explore to support strategic... solutions within IT service management frameworks. Strong expertise with tools such as Zendesk, Power BI, Tableau, and workflow...