+ years customer service experience Zendesk experience, preferred Valid Driver's License, and a great driving record...
. Experience with platforms like Intercom, Zendesk, Salesforce, or similar CX tools. Experience supporting omnichannel...
/ Salesforce Experience. Zendesk Experience. Service Now Experience. Hands-on experience working in a data center/critical...
but not limited to terms like: operating systems, browsers, routers, modems, etc. Knowledge of Zendesk and background in IM/chat... familiar with our customer support processes, our website’s functionality, as well as the tools that we use (Zendesk...
Cherwell Ivanti Neurons Zendesk Freshservice Jira Service Management (JSM) SysAid Salesforce Workday SAP Service Cloud...
Directory, and troubleshooting Familiarity with ticketing systems (ServiceNow, Jira, Zendesk, etc.) 2+ years...
with Zendesk & Shopify or similar software Customer Experience, retail, or hospitality background preferred Be flexible...
in a decentralized environment Desired Characteristics: Experience with SAP Master Data Governance (MDG) and Zendesk Experience...
/ Salesforce Experience. Zendesk Experience. Service Now Experience. Hands-on experience working in a data center/critical...
: Be signed into Zendesk, and consistently working in the ticket and phone queues assigned by your team lead. Use your resources... in the Zendesk Guide knowledgebase to locate the answers to patient questions, and for process steps to complete work. When...