needs shift is a strong plus. Experience with Zendesk, SaaS tools, hospitality technology, or property management systems...
. May provide technical support. Analysis of customer systems, including Zendesk and Valon platforms, troubleshoots problems...
— you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling...
's degree in Hospitality Management, or related field. Familiarity with ticketing support systems (e.g., Zendesk, Jira...
delivery, or technical support workflows. Familiarity with knowledge bases, ticketing systems (Zendesk, Salesforce Service...
's degree in Hospitality Management, or related field. Familiarity with ticketing support systems (e.g., Zendesk, Jira...
Have strong Excel skills (a must!) - bonus points for familiarity with Looker, Zendesk, or HubSpot Thrive working independently...
such as ServiceNow, Jira, or Zendesk. Strong written and verbal communication skills, with the ability to explain technical concepts... Management, Zendesk). Basic knowledge of SQL databases, web browsers, and cloud environments (AWS preferred). Understanding...
customer service technology platforms such as Salesforce, Five9, Genesys, NICE, Amazon Connect, Zendesk, or similar customer...
supporting customers in multiple languages is a strong plus. Experience with Zendesk, monitoring/logging tools, PMS/integration...